Privacy Policy
Geographic Scope and Business
This website and business operate from Finland and primarily serve customers within the European Union and European Economic Area. Our business concerns the sale of dietary supplements for general wellness purposes. We comply with EU regulations regarding dietary supplements and do not make medical or health treatment claims.
Data Controller
Phraxellfrzolon
Torikatu 23 5krs, 90100 Oulu, Finland
Email: info@phraxellfrzolon.world
Purpose of Processing
We process personal data to fulfil orders for dietary supplements, respond to inquiries, improve our services, and comply with legal obligations. Our business does not involve medical services or health treatment claims.
Legal Basis (GDPR)
Processing is based on: consent (Art. 6(1)(a)), contract performance (Art. 6(1)(b)), and legitimate interests (Art. 6(1)(f)).
Data We Collect
Name, email, phone (if provided), address, and message content. We may collect technical data (IP, browser) for security and analytics with consent.
Retention
Order and contact data: up to 6 years for legal compliance. Marketing consent data: until withdrawal.
Your Rights
You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent. Contact us to exercise these rights. You may lodge a complaint with a supervisory authority.
Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or destruction.
Transfers
Data may be transferred to service providers within the EU/EEA. Transfers outside require adequate safeguards.